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Advanced Health and Social Care Course for HCA and HCSW’s in General Practice

Course Summary

Healthcare Assistants are integral to the provision of high-quality health and social care provided by nursing homes within communities and in primary care settings. The role they fulfil is intrinsic to supporting the day-to-day living needs of people requiring the high-dependency, person-centred care that is specialised within these dedicated healthcare settings.  

It is vital healthcare assistants are supported in their professional development and this course will help them further enhance the quality of care they provide by providing them with deeper knowledge and a broader range of skills to achieve excellence in person-centred care.

Whats Included

  • Self directed online learning which includes a series of online audio presentations with an MCQ and booklet.
  • Competency workbook which  allows all delegates to record knowledge gained and assessments undertaken.  This book can then be taken into the workplace for employers to sign off once this knowledge has been demonstrated.
  • One day live webinar and one day classroom session

***Please note that the mental health modules is a separate course.

Duration: 6 months

Who should Attend

This session is for care workers, healthcare assistants, personal assistants, key workers, domiciliary care workers, care assistants and social care support workers:

  • Who have completed the Care Certificate and Foundation Training
  • Existing staff requiring refresher training
  • Staff looking to work in advanced roles

Pre Requisites

  • Download the Care Certificate document and read through  the importance of the 15 standards against which to benchmark practice.


This course will prepare delegates  with the knowledge and skills needed to work in more advanced roles as healthcare assistants or healthcare support workers in primary care and community settings.

Learning Objectives

  1. Update knowledge of some of the 15 standards developed jointly by Skills for Care, Health Education England and Skills for Health.
  2. Recognise the importance of patient centred care.
  3. Recognise changes in condition when monitoring patients with dementia, Parkinsons, multiple sclerosis.
  4.  Understand the ethical and legal issues that guide practice including consent, capacity, use of lasting powers of attorney and DNAR forms.
  5. Develop knowledge and skills around RESTORE2 and how to escalate care
  6. Enable catheter care and understand importance of monitoring output and escalating concerns

How are you assessed

  • You are required to build a portfolio of evidence in the form of written statements and reflective accounts. You are required to have an assessor in your workplace to undertake observations of your work and sign off the competencies. However, this is kept by you and does not need to be submitted to us.
  • You must pass all the MCQ’s in each section in order to get a certificate. 

***It is recommended you identify a mentor to guide you and provide you with support to complete your skills competencies. We recommend you allocate at least 26 weeks to complete competencies under supervision of a mentor. You will have access to the course material for 6months so that you can complete it at your own pace.

You are encouraged to work through the Care Certificate workbook prior to attending this course.

Skills for Health workbook - guidance document

Medical Emergencies in Primary Care - Classroom

You are required to also complete the online e-learning sessions and refer to the Skills for Care document. This course includes aspects of Care Certificate only.

There is one day live zoom session and one day classroom session for the practical elements.