Medical Emergencies in General Practice

Course Summary

This course is for admin staff working in general practice.

Whats Included

  • Self directed online learning which includes a series of online audio presentations with an MCQ and booklet.
  • 1/2 day Zoom course with interactive learning

Who should Attend

This session is for receptionists and administrative staff working in general practice.

  • Who are new to the workplace or new to care 
  • Existing staff requiring refresher training


This course will prepare delegates with knowledge to identify signs of an emergency in the waiting room or during a telephone consultation.

Learning Objectives

  1. Develop knowledge of emergencies that may present in general practice
  2. Recognise the importance of patient centred care.
  3. Know how to spot an unwell patient.
  4. Have an understanding of what to do in an emergency
 Self Directed Learning
  1. Anaphylaxis
  2. BLS, AED and Recovery position
  3. Infection Control


Jeshni Amblum-Almer

This is a classroom course in Battersea SW11 3UJ.

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