This training session has been prepared to ensure that all staff are fully up to date and understand their individual responsibilities in relation to duty of candour, work within a culture of openness and transparency, and are supported to be open and honest with service users and apologise when things go wrong.
This session aims to inform workers on how to meet the statutory obligation to understand how to raise concerns at work and address their concerns.
At the end of this session participants will be able to:
- Understand the legislation and standards governing raising concerns at work.
- Understand the importance of raising concerns in an appropriate manner.
- Understand the difference between a grievance and a public interest disclosure.
- Understand their role and that of their manager with regard to raising concerns.
All staff who may require ‘Whistleblowing / Raising Concerns Training’.
Duty of candour, openness and transparency at work
Encouraging compassion, dignity and self respect
Identifying and reporting poor practices
Raising concerns and safety at work
This course can be accessed as a standalone module or as part of the Mandatory training bundle.