John Norton


In a number of capacities, John Norton has been representing the patient and public voice in North West London since 2012.

After two years Military Service, John became a City Solicitor with his Family Firm, Norton, Rose, and then a Merchant Banker with Hambros Bank. Although now concentrating on voluntary work in health and social care, he still works as an Independent Trustee of Occupational Pension Schemes. In 2006, he gained a Masters in Political Philosophy from the Open University.  He is also a Past Prime Warden of the Fishmongers’ Company and still active on their Court.

In 2012, when working as an Information and Advice Counsellor with Age UK, Westminster, John was invited to join the User Group of a pilot in integrated care and then became a patient representative in co-producing, with healthcare professionals, the NW London Whole Systems Integrated Care (WSIC) Toolkit. He then joined and remains a member of the NWL Lay Advisory Group which works closely with the CCGs on integration and many other issues.

Nearly four years ago Imperial College Healthcare NHS Trust formed a Strategic Lay Forum of which John became and remains a member. The Forum works closely with senior staff of the Trust on all important plans and innovations bringing the patient and public voice to bear. He is also a lay member of the NWL Digital Strategy, Information Governance and Health and Care Information Exchange Boards, the latter a records database designed to give patients more access and control over their records.

In recent years, John has become much involved in bringing the patient voice into both medical research. He is a member of the Research Partners Group of Imperial College’s Patient Safety Translational Research Centre and of the Management Group of the Applied Research Collaboration as well as of one of its themes, Multi-morbidities and Frailty.  He also serves as a Citizen Partner on the Board of Discover-NOW, a research hub funded by HDR UK, developing the WSIC database in a multi-disciplinary partnership for research, as well as for population and individual care interventions.

In primary care, John has served on his GP Practice’s Patient Participation Group since it was formed over 5 years ago and is a member of the Patient Group concerned with the Primary Care Networks of Central London.

John joined the RSM in 2017 and was invited to become a lay member of the General Practice with Primary Care, Section Council as well as those of Patient Safety and Medicine and Society. He has contributed to a number of events and become accustomed to speaking at events on behalf of the patient and public.


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