Ear Care Essentials Workshop

Improve your confidence and skills in assessing and managing common ear problems with our Half-Day Ear Care Essentials Workshop. Designed specifically for general practice staff, including HCAs, HCSWs, and practice nurses, this practical session covers the key knowledge and techniques needed to support patients presenting with ear concerns in primary care. Learn how to safely perform otoscopy, recognise red flags, manage wax build-up, prepare for ear irrigation, and deliver safe, effective patient advice — all aligned with current UK guidelines, including NICE Clinical Knowledge Summaries and BSA Ear Care Standards.

 Workshop Agenda

1. Introduction to Ear Care

• Anatomy and physiology of the ear

• Overview of common ear conditions in general practice

2. Practical Skills: Otoscopy and Assessment

• How to use an otoscope safely

• Identifying normal vs abnormal findings

• Recognising red flag symptoms

3. Managing Common Ear Conditions

• Safe management of wax build-up

• Ear care advice for patients

• Preparing for ear irrigation: safety checks and contraindications

4. Record Keeping and Safety Netting

• Documentation standards

• When to escalate or refer

Who Should Attend?

This workshop is ideal for:

• Healthcare Assistants (HCAs)

• Healthcare Support Workers (HCSWs)

• Practice Nurses

• Allied Health Professionals working in general practice

What’s Included?

• 3–4 hours of expert-led training

• Course workbook and otoscopy checklist

• Practical demonstrations and case discussions

• Certificate of Attendance

• Ear irrigation preparation protocol guide (for reference)

 Why Attend?

• Build skills and confidence in managing ear care presentations.

• Enhance patient safety and early identification of serious conditions.

• Support your clinical team and improve patient flow.

• Meet national training standards in basic ear care.