- Description
- Curriculum
This live 3-hour webinar is designed for admin staff stepping into leadership roles, existing supervisors, and those involved in managing change within practice teams. It introduces leadership styles, team dynamics, and practical strategies for supporting change in busy primary care environments.
Session overview
Primary care teams regularly adapt to new systems, pressures, expectations, and models of working. This session helps participants understand their own leadership approach, respond more effectively to team challenges, and support change in a way that is structured, calm, and people-focused.
Outline of the session
- Exploring different leadership styles in healthcare teams
- Understanding strengths, preferences, and team dynamics
- Leading with clarity, consistency, and confidence
- Why people resist change and how to respond well
- Communicating change effectively to staff
- Supporting morale and engagement during transition
- Practical tools for leading small operational changes
- Reflection on leadership behaviours in everyday practice
Lecturer: Dr Ragu Rajan

Ragu is an NHS GP and Senior Partner at Wealden Ridge Medical Partnership mainly based at the Newick, East Sussex. He is also a GP Trainer, the Clinical Director of Greater Wealden PCN and the current NHS Sussex ICB GP Partner member for the Integrated Care Board and Sussex Health and Care Assembly. He also formerly sat on the boards of East Sussex & HWLH CCGs.