Minor Illness Management 7 14 21 October 2026
- Description
- Curriculum
- Notice
Dates: 7, 14, 21 October 2026
Time: 09:00 – 16:00 Daily
Format: Classroom on 7 and 14 October and webinar 21 October 2026
CPD: 30 Hours CPD
This course is designed for healthcare professionals working in primary care, urgent care, walk-in centres, and same-day services who assess and manage patients presenting with common minor illnesses.
Delivered through case-based discussions, clinical examination demonstrations, and practical consultation scenarios, the course focuses on safe assessment, differential diagnosis, red flag recognition, evidence-based management, and effective safety-netting in frontline practice.
Participants will strengthen confidence in clinical reasoning, consultation skills, and decision-making across a range of commonly encountered presentations in primary care.
Who Should Attend
The programme is highly relevant for clinicians working in same-day access clinics, GP practices, urgent treatment centres, NHS111/IUC services, and advanced practice roles.
Teaching Methods
- Interactive lectures
- Case-based discussions
- Clinical scenarios
- Practical consultation approaches
- Peer discussion
- Evidence-based teaching linked to NICE guidance
Introduction to Minor Illness Assessment in Primary Care
- Structured consultation frameworks
- Clinical reasoning approaches
- Risk stratification
- Safety-netting principles
- Documentation essentials
- Red flag recognition
ENT Presentations in Primary Care
- Sore throat and tonsillitis
- FeverPAIN and Centor scoring
- Otitis media and otitis externa
- Sinusitis assessment
- Vertigo and dizziness
- Hearing loss presentations
- Facial pain and red flags
- Referral considerations
Respiratory Assessment & Minor Illness
- Acute cough assessment
- Upper respiratory tract infections
- Lower respiratory tract infections
- Asthma exacerbations
- Wheeze and breathlessness
- Community-acquired pneumonia
- Respiratory red flags
- Escalation decisions
Infectious Illness & Fever Assessment
- Viral versus bacterial illness
- Fever assessment in adults and children
- Sepsis awareness in primary care
- Antimicrobial stewardship
- Safety-netting advice
- Recognising deterioration
- NICE-aligned management principles
Case-Based Clinical Scenarios
- ENT case discussions
- Respiratory presentations
- Fever and infection scenarios
- Differential diagnosis exercises
- Escalation and referral decisions
Gastrointestinal Presentations in Primary Care
- Abdominal pain assessment
- Nausea and vomiting
- Gastroenteritis
- Constipation and diarrhoea
- Dyspepsia and reflux
- Dehydration assessment
- Acute abdomen red flags
- Escalation pathways
Urinary & Renal Presentations
- Urinary tract infections
- Pyelonephritis red flags
- Haematuria assessment
- Lower urinary tract symptoms
- Catheter-associated presentations
- Hydration advic
- Safety-netting and escalation
Dermatology & Skin Conditions
- Cellulitis assessment
- Eczema and psoriasis flares
- Fungal infections
- Viral skin presentations
- Allergic reactions
- Skin lesion red flags
- Safety-netting and referral
Women’s Health Presentations
- Vaginal discharge assessment
- Pelvic pain presentations
- Abnormal uterine bleeding
- Menopause-related symptoms
- Emergency contraception overview
- Hormonal considerations
- Red flags in women’s health
- Referral pathways
Headache, Dizziness & Neurological Symptoms
- Headache assessment frameworks
- Migraine presentations
- Red flags in headache
- Dizziness and vertigo assessment
- Neurological observations
- Facial weakness presentations
- Recognising urgent neurological symptoms
- Referral pathways
Advanced Consultation Skills
- Managing clinical uncertainty
- Shared decision-making
- Challenging consultations
- Managing repeat attenders
- Effective communication strategies
- Documentation standards
- Medicolegal considerations
Safety-Netting, Escalation & Risk Management
- Safety-netting strategies
- Recognising deterioration
- Escalation pathways
- Follow-up planning
- Documentation and risk reduction
- Clinical governance principles
- Certificate of attendance
- Evidence-based resources and references
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2
Recording: History Taking and Consultation SkillsThis recording explore the importance of good history taking. Good history-taking is fundamental to effective clinical practice in primary care and general practice. It forms the cornerstone of diagnosis and management, enabling clinicians to:
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3
History Taking and Consultation SkillsThis recording explore the importance of good history taking. Good history-taking is fundamental to effective clinical practice in primary care and general practice. It forms the cornerstone of diagnosis and management, enabling clinicians to:
- Identify the underlying causes of symptoms and avoid unnecessary investigations or delays in treatment.
- Recognise red flags and act swiftly to ensure patient safety.
- Build trust and rapport, encouraging patients to share critical information.
- Tailor management plans to the patient’s individual needs, concerns, and expectations.
- Facilitate comprehensive safety-netting and follow-up, reducing the risk of adverse outcomes.
By gathering accurate and relevant information, clinicians can ensure high standards of patient care and optimise clinical decision-making.
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11
Contraception
This one-hour contraception recording offers primary care clinicians a concise but comprehensive update on contraceptive options, guidelines, and practical management. It focuses on enhancing clinicians’ confidence in providing personalised contraceptive counselling and prescribing in line with current FSRH and NICE guidelines.
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12
Contraception Consultation Multimedia Presentation Dr Hayley Jenkins FSRSH
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16
Antimicrobial Stewardship
In this session, Aneela Tehseen, an experienced Clinical Pharmacist, discusses the principles and importance of antimicrobial stewardship in primary care. The session highlights the growing concern of antimicrobial resistance (AMR) and the crucial role healthcare professionals play in promoting the safe and responsible use of antibiotics.
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17
Antimicrobial Stewardship Booklet
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18
Antimicrobial Stewardship handouts
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19
Recording: Vitamin B12 deficiency
This session provides a comprehensive update on the assessment, diagnosis, and management of vitamin B12 deficiency in adults. Learners will explore the physiological role of vitamin B12, recognise signs and symptoms of deficiency, and understand the differences between dietary and malabsorptive causes. The session covers clinical decision-making based on B12 levels, the use of Intrinsic Factor Antibody (IFAB) testing, appropriate routes of replacement (oral vs IM), and when to seek specialist advice. Key considerations for high-risk populations, including vegans, patients on metformin, and those with gastrointestinal surgery, are discussed. Case studies are used to highlight diagnostic challenges, neurological red flags, and patient-centred treatment strategies.
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20
Vitamin B12 handout
This is a Live webinar course.
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