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Admin and Reception Staff
1hr
£5
Stay up to date with 2026 anaphylaxis guidance. CPD-accredited training for nurses, GPs, pharmacists, paramedics and healthcare professionals cover...
Beginner
1 Lectures
1hr
Admin and Reception Staff
£150
Care navigation is a valuable part of modern general practice, but it must be carried out safely and sensitively. This session supports staff to un...
Admin and Reception Staff
3hrs
£150
CQC readiness is not just a leadership responsibility. Reception, administrative, and support teams are central to patient access, communication, g...
Beginner
3hrs
Admin and Reception Staff
£150
Reception and admin staff are often the first point of contact for patients who are deteriorating. A patient may present at the front desk looking ...
Beginner
2 Lectures
Admin and Reception Staff
£150
Primary care teams regularly adapt to new systems, pressures, expectations, and models of working. This session helps participants understand their...
Beginner
Admin and Reception Staff
3hr
£150
This session explores how culture, communication styles, health beliefs, and lived experience can shape patient interactions. It supports staff to ...
Beginner
3hr
Admin and Reception Staff
3hr
£150
Grounded in trauma-informed principles and inclusive care, the session explores how everyday communication can either reduce distress or unintentio...
Beginner
3hr
Admin and Reception Staff
3h
£150
Reception and administrative teams are often the first point of contact for patients, and the way interactions are handled can significantly influe...
Beginner
3h
Admin and Reception Staff
3hrs
£150
This session helps staff understand what safe telephone triage means within a non-clinical role, how to avoid overstepping professional boundaries,...
Beginner
3hrs
Admin and Reception Staff
3hrs
£150
This live 3-hour webinar for admin and reception staff explores how health inequalities affect access, communication, engagement, and outcomes in p...
Beginner
3hrs
Admin and Reception Staff
3hrs
£150
This session supports staff to improve record keeping, reduce risk, and understand the importance of accuracy, confidentiality, and professional ac...
Beginner
3hrs
This session is delivered as a live, interactive webinar, allowing participants to engage in real-time learning with expert facilitators. The sessi...
Beginner
3 Lectures
3hr